Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
All items must be returned within 7 days of the ship date in new, unused condition, and in the original packaging.
For sale and promotion item cannot be exchange or transaction using voucher code.
Shipping
Once we have received the payment, please allow 1 – 2 working days to process your shipment.
We use JNE courier services for Indonesian customers. REGULAR service is our default option. Please contact us if you want your order to be delivered faster (such as using the One Night Services).
All shipping cost will be charged to customer depends on the destination of given address when you are placing your order.
You can get free shipping with a minimum purchase of Rp.750.000
For Regular shipping, it usually takes 2 – 3 working days for the courier to deliver the products around Java Area and 4 – 5 working days for outside Java Area.
Privacy and Cookies Policy
This Website ("Site") is owned by Buccheri.Com. This privacy policy ("Policy") applies to the information you provide to this site. By accessing this Site or providing information requested by this Site, you consent to all provisions of this Policy. If you do not agree to the terms of this Policy, please discontinue your access and do not provide any information through this Site. We will be happy to serve you personally at one of our Buccheri Stores. For some services (“Services”) or areas on the Site, we may ask you to register and to provide us with information about you or your company such as your name, job title, email address, and other types of identity or contact information. Further, if you wish to order products or services from us via this Site, we will request either online of offline, that you provide more personal information in order for us to process payment and delivery, including financial information (such as credit card and billing information), preferred or required products and services, physical address, recipient information, delivery address, email address and telephone number. Once you provide us with information about yourself or your company, your browsing on this Site will no longer be anonymous. Buccheri respects the privacy of your personal information and wishes to assure you that your private information will be treated as confidential and with high standards of security. By providing the information requested to Buccheri, you hereby consent to the following Any personal information provided by you to Buccheri through this Site will be used to provide the Services to you verify and process your personal particulars and payments, create a user profile in order to provide you with the Services you have requested at this Site, process, record, execute, monitor, and/or archive your online orders, requests and transactions respond to your requests and queries communicate with you, customise your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site, advise you of other products and services which may be of interest to you through our marketing and promotional programs, conduct market research, user profile and statistical analysis, update Buccheri's records, improve the design and marketing of our range of services and related products for customer use, solicit and record your opinions and feedback through online surveys and feedback requests if you choose to participate comply with law, the requests of law enforcement and regulatory officials, or orders of court andenforce our legal rights and remedies. Buccheri may disclose your information to the individuals and entities listed below, but your information will not be revealed by Buccheri to any other third party, unless Buccheri has your permission, or is under either a legal or regulatory obligation or any other duty to do so, Buccheri may use the services of third party service providers to host and manage data from this Site. Data containing the information you provide will be transmitted to and hosted in data centres in Indonesia. Our third party service providers will be granted access to data only to the extent necessary to provide services to Buccheri, and for no other purpose. Our service providers are bound by confidentiality obligations to keep all data confidential. Buccheri may use third-party companies to help us tailor and edit site content to you. These companies may employ cookie and other related technologies to measure effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and related technologies are not linked to any personal information collected by Buccheri. The information which you provide on this Site may be transferred within the Buccheri Group which may include transfer to other entities in the Buccheri Group in Indonesia and other jurisdictions. The information provided by you at this Site may also be disclosed by Buccheri to, and processed by regulators and law enforcements officials, lawyers, auditors, third part service providers, consultants, delivery companies and data mining companies, credit and charge card companies, banks, Paypal, and other entities processing payment instructions given by you through this Site, any agent or subcontractor acting on our behalf, such as freight forwarders or Buccheri's business partners by providing your personal information you agree that Buccheri may contact you by mail, telephone, facsimile or email. However, if you indicate with your submission of information that you do not wish to receive any promotional material from Buccheri, we will not send any promotional material to you. By providing us with information, you acknowledge and agree that due to the international operations of Buccheri, we may store, process and use personal data collected in the course of our relationship, and provide that data to other enterprises within the Buchceri Group outside your resident jurisdiction. By providing us with information, you specifically consent to the transfer of data containing such information outside of the territory or jurisdiction where it was collected for the purposes described in this Policy. In the event that Buccheri or its assets are sold, acquired or merged with a third party, resulting in your personal information being transferred to such third party, your personal information will at all times continue to be subject to a privacy policy that complies with the requirements of the Personal Data Protection Act of Indonesia. Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Buccheri's interests, in compliance with relevant regulations. It is your responsibility to maintain the secrecy of your user ID and login password. You may view, amend or delete personal information and Services associated with your web profile at your convenience through our Site at www.buccheri.com. The above can be done by emailing your request to our customer service department at cs@buccheri.com By providing us with information, you acknowledge and agree that while Buccheri will exercise care in the storage and processing of your information and data, in no event shall Buccheri be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused by any access, intrusion, misuse or theft of your information or data by any third party while such information or data was in the possession or control of Buccheri or any third party. Buccheri respects the privacy of children. Buccheri will never knowingly request or use personal information from children without prior parental consent. If we become aware that we have collected personally identifiable information from a user of the site who is under the age of 18, we will remove that child's personal information from our files. If you are under 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you. Buccheri reserves the right to amend this Policy at any time and will place any such amendments on this Site. This Policy is governed by and shall be construed in accordance with Indonesian law including without limitation the provisions of the Evidence Act, the Electronic Transactions Act and Personal Data Protection Act , without giving effect to any principles of conflicts of law. By accessing this Site and providing information requested, you submit to the non-exclusive jurisdiction of the Indonesian courts. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Buccheri, you can contact us at the following details.
BUCCHERI.COM
BUCCHERI Group Headquarters
Indonesia, Jelambar, 14450
Contact: :
email : cs@buccheri.com
contact:
Telp: (+62) 21 569 55 999
Fax: (+62) 21 569 55 333
FAQ
Click Forgot my password, and follow the steps.
You cannot check out as Guest. You need to register before placing an order. If you would like to Login/Register, please click here
You can redeem your discount voucher after checkout your order. Fill the voucher column with the code from your voucher.
Refund is allowed for similliar item with similliar price but it is not allowed for price refund and for clearance sale item.