We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
All items must be returned within 7 days of the ship date in new, unused condition, and in the original packaging.
For sale and promotion item cannot be exchange or transaction using voucher code.
Once we have received the payment, please allow 1 – 2 working days to process your shipment.
We use JNE courier services for Indonesian customers. REGULAR service is our default option. Please contact us if you want your order to be delivered faster (such as using the One Night Services).
All shipping cost will be charged to customer depends on the destination of given address when you are placing your order.
You can get free shipping with a minimum purchase of Rp.750.000
For Regular shipping, it usually takes 2 – 3 working days for the courier to deliver the products around Java Area and 4 – 5 working days for outside Java Area.
BUCCHERI Group Headquarters
Indonesia, Jelambar, 14450
email : email@example.com
Telp: (+62) 21 569 55 999
Fax: (+62) 21 569 55 333
You can redeem your discount voucher after checkout your order. Fill the voucher column with the code from your voucher.
Refund is allowed for similliar item with similliar price but it is not allowed for price refund and for clearance sale item.